Student Comms App

Am I downloading the question paper and answer booklet from the App?
No, the question paper and answer booklet will be on MancosaConnect. Only upon successful authentication.
Thu, 20 May, 2021 at 11:58 AM
Can I access my Online Summative Assessment script without authentication via the app?
No, students can only access the Online Summative Assessment Script on successful authorization via the Mancosa Authentication App.
Thu, 20 May, 2021 at 11:22 AM
Can I download the app on my computer/laptop?
No, this is a mobile application and is not compatible with a computer/laptop.
Thu, 20 May, 2021 at 10:39 AM
Can I use another person's mobile device to do the authentication?
No, The authentication is unique to each student. The student must have this device with the same Cell number on them on the day of OSA
Thu, 20 May, 2021 at 11:20 AM
How long is the OTP valid for?
Students have 60 seconds until the OTP (One Time Password) will expire.
Thu, 20 May, 2021 at 11:32 AM
How long will the app be used for?
The Student Comms App will be utilized for all Online Summative Assessments
Thu, 20 May, 2021 at 10:42 AM
How much storage space is required in order to download and install the App?
The App requires 70MB of storage + 2GB of RAM in order to be downloaded, installed and be fully operational
Thu, 20 May, 2021 at 11:06 AM
How often will there be these biometric checks?
The biometric checks can be done 5 times, at random intervals.
Thu, 20 May, 2021 at 12:10 PM
I am receiving the “Moodle 2.4 or later” error
If the student is receiving the above mentioned error, it means that they have downloaded the incorrect app onto their mobile device (i.e. below error).  ...
Thu, 20 May, 2021 at 11:37 AM
I did not receive the OTP SMS upon request from the app?
Advise students of the following points:  Please ensure that you select the ORANGE UPDATE button as seen below in order to update your contact number to...
Thu, 20 May, 2021 at 11:00 AM