Student Comms App

I do not have enough space to download the App?
All students are required to install the App going forward, Students are to ensure they have sufficient space on their mobile device. Failure to download th...
Thu, 20 May, 2021 at 11:07 AM
ID Proof 1 – ID/Driver’s License accepted but when submitting, error received which states “Server returned invalid JSON”?
Students should ensure they have good network signal and sufficient data when trying to access the App to upload the required documents.
Thu, 20 May, 2021 at 11:03 AM
ID Proof 1 – When scanning ID/Driver’s License, pop up message received which states “No Face Detected”?
Students needs to ensure a clear image is taken in order to proceed to the next step.
Thu, 20 May, 2021 at 11:02 AM
ID Proof 2 – when scanning ID Proof 2, pop up message received which states “Name Not Found”?
Students should be advised if they do not have any other form of Identification eg. Driver’s License or Passport the document used as I.D proof 1 can be uti...
Thu, 20 May, 2021 at 11:03 AM
If I do not respond to the biometric checks, what will happen?
It is important that you respond to the random biometric checks timeously to ensure that your script is considered for processing to be marked. If you do no...
Thu, 20 May, 2021 at 12:09 PM
Is Mancosa going to provide students with data?
No, students are responsible for their own data.
Thu, 20 May, 2021 at 12:08 PM
My login credentials are not valid?
The login credentials for the Student Comms App is the same as login credentials for the MyMancosa portal. Should the student find these details unsuccessfu...
Thu, 20 May, 2021 at 11:33 AM
The App requests permission to access my media gallery and other personal information and I do not feel safe granting access.
The App does request for permission to gain access to media gallery and other personal information, this is essentially required in order for the necessary ...
Thu, 20 May, 2021 at 11:38 AM
What are the steps to follow to download the question paper?
a) Log on to Authentication App  b) Proceed to Summative Online Assessment Student Authentication  c) Click on authenticate tab on Module student is writi...
Thu, 20 May, 2021 at 12:06 PM
What happens if I have not completed stage 1 of the authentication process?
It must be noted that if the first stage of authentication is not completed, the student will not be able to access their personal assessment timetable and ...
Thu, 20 May, 2021 at 11:57 AM