1. Assessment schedules 
    1. All final and supplementary Summative Assessment dates, days and times for writing each module are listed in the Programme Handbook for each programme. These dates may be changed due to unforeseen circumstances. 
    2. All Summative Assessment schedules are confirmed in the Summative Assessment guidelines which are uploaded to MyMancosa and Mancosa Student Comms App at least one month prior to Summative Assessment sessions which are normally held in June and November. 
    3. Personalised timetables are available for download via the MyMancosa portal. 
    4. The Summative Assessment schedule follows SAST. All Summative Assessments commence according to SAST.

  2. Marking of Summative Assessment scripts 
    1. Summative Assessment scripts are marked by a relevant academic. 
    2. The scripts are then moderated according to the institution’s assessment policy. 
    3. Assessments may be re-marked independently at the request of the student. This will be done at a charge per assessment. Proof of payment must be submitted together with the application for a re-mark. 
    4. In the event of a discrepancy between the original mark and the re-mark, then the higher mark will be granted to the student. 
    5. Students applying for a re-mark must do so within 5 calendar days from the official release of the Summative Assessment results for the period in which the student wrote. 
    6. Any student requesting a re-mark must apply via MancosaConnect and complete the standard MANCOSA Re-Mark Request Form online (no manual requests will be accepted).

  3. The following process applies should students wish to request for a Re-mark on an Assessment: 
    1. The student must select the module they wish to request a re-mark for on MancosaConnect. 
    2. Click on the respective “Re-Mark” button under the assessments tab for the relevant module. 
    3. Upon clicking the re-mark request button, the student will be redirected to the MyMancosa portal. 
    4. The request form must be completed on the MyMancosa portal. The following details will need to be completed: 
    5. Student Details 
    6. Programme/module details 
    7. Assessment type (Formative or Summative Assessments) 
    8. Payment can be made via the payment gateway provided or via eft/bank deposit. 
    9. Proof of payment must be uploaded and attached to the request. (Re-marks will not be processed if proof of payment is not received).

  4. The re-mark request will be received by the assessments department for processing via the relevant student information system.

  5. The student will receive feedback on the outcome of the re-mark within 14 calendar days. 
    1. No re-mark will be granted on re-submitted assessments.  
    2. No refunds are granted for re-marks irrespective of results. 
    3. The viewing of a Summative Assessment script: A request to view Summative Assessment scripts must be received within 5 calendar days from the official release of the Summative Assessment results for the period in which the student wrote. 
    4. The student will send a request to Student Services requesting to view a Summative Assessment script at https://www.mancosa.freshdesk.com/support/home
    5. The student must complete the application form and this request must be accompanied by the requisite fee (per Summative Assessment script) 
    6. The Assessments Department will communicate the details of the viewing meeting to the student in order to view the script. 
    7. When viewing a script, the following rules apply: 
    8. The viewing of the Summative Assessment will take place on an online platform. The script can be viewed for a maximum duration of half an hour (30 minutes) only. Payment of the requisite fee entitles the student to a one-time viewing only. The student will not be provided with a copy of the graded script. The viewing of the script will be done in the presence of a subject matter expert and facilitated by a nominated MANCOSA representative. No pictures, videoing, photocopying, etc. of the Summative Assessment script will be allowed.

  6. Aegrotat Summative Assessment 
    1. An Aegrotat is a summative assessment subject to approval, taken by a student who has been prevented from taking the final summative assessment due to illness or circumstances beyond their control and will not be considered as a first attempt. 
    2. An Aegrotat Summative Assessment may only be granted to students who claim, and are able to provide evidence of mitigating factors and submit proof to substantiate their claims e.g. medical certificates, death certificates. 
    3. An application for an Aegrotat Summative Assessment must be obtained through MancosaConnect. 
    4. From MancosaConnect, the student will be redirected to the MyMancosa student portal where the application will be completed and proof of payment is uploaded. 
    5. The Aegrotat application is only processed on receipt of the prescribed fee per module. 
    6. A student who has qualified for an Aegrotat Summative Assessment must write it at the scheduled time. This is the final opportunity for the student to sit for the Summative Assessment in the semester. No postponement or claims of mitigating factors for Aegrotat Summative Assessment will be permitted. 
    7. Should a student be unable to attempt the Aegrotat assessment, the student will be required to re-register the module. 
    8. An Aegrotat request will only be considered for a Summative Assessment if the student has submitted the formative assessments for the module/s concerned. 
    9. An Aegrotat application can only be requested for a final Summative Assessment sitting and provided that the online application is received by the Assessments Department within 5 calendar days of the missed final Summative Assessment.

  7. Supplementary/re-write Summative Assessments Students may qualify for a supplementary Summative Assessment if the following conditions are met: Submitted and achieved the sub-minimum mark in the formative assessment for a particular module. 
    1. Attempted the final Summative Assessment without achieving a pass mark. 
    2. An Aegrotat application has been approved by MANCOSA. 
    3. The supplementary Summative Assessment may be granted if all the required conditions listed above are met.
    4. It is the student’s responsibility to check if s/he has been granted any supplementary Summative Assessment.
    5. A student granted a supplementary Summative Assessment must write the Summative Assessment at the scheduled time. No postponement or claims of mitigating factors for supplementary Summative Assessments is permitted. 
    6. A student who does not pass a module after having written a supplementary Summative Assessment will be deemed to have failed the module and will have to re-register for the module.

  8. Eligibility to take a Summative Assessment -To be eligible to write a Summative Assessment for a module, a student must fulfil the following requirements: 
    1. Successfully complete all the relevant assessments for a module. 
    2. Obtain at least the sub-minimum required per module. If the student does not obtain the sub-minimum based on the average result achieved in the formative assessments, then the student is deemed to have failed the module and should not sit for the Summative Assessment for that specific module. 
    3. In the event that the student does not meet the requirements as stipulated above, he/she will be required to re-register for that module. 
    4. Proof of identity is required. Only a government issued, i.e. an Identity Document or a valid Passport (not expired), will be accepted as positive identification for any summative assessment. No other form of identification or affidavits will be accepted including a driving license. 
    5. Student Authentication Mobile Application Features and Requirements: 
      1. The Student Comms Authentication Mobile Application is compulsory which all students must have access to. 
      2. Failure to download the app will result in the student not being able to access and attempt the Online Summative Assessment. 
      3. Upon installation of the mobile app, the student is required to follow a 2 stage process:

        a. Stage 1 – the student will be required to submit pictures of their original identity document, driver’s license or passport as well as a clear selfie picture via the mobile app which will be reviewed and verified by the assessments department. If the documents submitted are valid and meets the stage 1 requirements the student will be approved and the documents submitted will be kept on record which will be utilised during stage 2. If the documents are not valid or does not meet the stage 1 requirements the student’s information will be rejected and will be notified to resubmit the relevant MANCOSA documents. Upon successful completion of stage 1, the student will then have access to their Personalised Timetable and can proceed to Stage 2.

        b. Stage 2 – this stage takes place during the scheduled Online Summative Assessments whereby the student is required to logon to the MANCOSA Student Authentication App at least two hours prior to the commencement of the Online Summative Assessment. The student will need to click on the orange authenticate button which is found below the respective modules being written, an OTP will then be sent and a live selfie must be submitted for facial recognition. Upon successful facial recognition a confirmation pop up message will be displayed on the student’s mobile device indicating that the student authorisation has been completed successfully which will then grant the student access to download the Online Summative Assessment question paper and begin attempting the paper.

      4. The Authentication App further makes provisions for the following:
        a. The live chat feature which allows the student to raise necessary queries during an Online Summative assessment.
        b. A simple and easy way to submit a ticket/query which will be tended to by the Student Services Department.
        c. Access to all assessment results.
        d. Submit applications to re-register modules if need be.

  9. Additional Requirements: Requirements to write a traditional Summative Assessment 
    1. Students must provide positive identification at Summative Assessment and those students who fail to do so will not be allowed to write the Summative Assessment. Only a government issued, i.e. an Identity Document or a valid Passport (not expired), will be accepted as positive identification for any summative assessment. 
    2. No other form of identification, affidavits or driving licences will be accepted. 
    3. Any student without valid proof of identification will not be allowed to write the Summative Assessment. No exceptions will apply.

  10. Writing the correct Summative Assessment paper 
    1. The responsibility lies with the student to ensure that s/he writes the correct Summative assessment paper of a module with the exact and not similar module title. 
    2. Students who write the incorrect Summative Assessment paper will be required to re-register for the module. 
    3. MANCOSA will not be held liable for students who write the incorrect Summative Assessment paper.

  11. Release of Summative Assessment results 
    1. It is the student’s responsibility to determine if s/he is eligible to write a supplementary Summative Assessment. 
    2. No Summative Assessment results will be released to a student until s/he pays all outstanding study fees.
    3. Under no circumstances will results be released telephonically and by any persons unauthorised to do so.
    4. Transcripts will be emailed to your student Gmail account and/or Student Comms App, provided your fees are up to date

  12. 12 Specific rules for writing Summative Assessment papers – Refer to the Student Code of Conduct for comprehensive Summative Assessment rules.

  13. General Requirements to write the Online Summative Assessment: 
    1. The Online Summative Assessment which will take place on MancosaConnect.
    2. Students must access the portal using their MancosaConnect login credentials. 
    3. Students will require access to the internet in order to download and finally submit the assessment. 
    4. The Online Summative Assessment for each module will be available, for a limited period of five (5) hours on MancosaConnect. 
    5. Online Summative Assessments will be available for download at each scheduled session opening time and the assessment can be completed offline. Students are required to download the assessment and the answer booklet provided and are advised to attempt and submit the final assessment in the downloadable answer booklet. 
    6. The dates, start and end times are provided in the personal timetable issued on email. Students will also be able to download their personal timetable via the MyMancosa student portal. A full schedule of all modules will also be made available for ease of reference. 
    7. All sessions are scheduled according to South African Standard Time. 
    8. All Online Summative Assessments will be typed; no hand written submissions will be processed. Where this instruction differs communication will be targeted to students registered in those specific modules. 
    9. Students are reminded to SAVE their work as they go along. 
    10. Students are required to convert the completed Microsoft Word version of the assessment to a PDF format and submit the completed assessment as a PDF document only. 
    11. The completed submission must be submitted within the stipulated timeframe, no submissions will be considered and/or accepted after this time period has elapsed. If the assessment is not submitted on time, it will be annotated as a fail and the student will be required to re-register for the module. 
    12. MANCOSA may deploy any of the following security measures to ensure the integrity of the assessment is maintained: − Randomised assessments questions − Turnitin software may be utilised to review submitted answers − Appropriate software to detect irregular activity during the online assessment − Authentications and declarations 
    13. Students are reminded to submit their work as their own – no group work is permitted. 
    14. Students unable to sit for the scheduled online assessment must submit an aegrotat application within five (5) calendar days of the scheduled online summative assessment. The application must be MANCOSA Institutional Rules Page 53 submitted online via the MyMANCOSA student portal with the appropriate evidence as per the guidelines provided in the Institutional Rules. 
    15. Re-mark requests must be submitted online via the MyMANCOSA portal together with proof of payment within five (5) calendar days of MANCOSA’s official release of results in order to be processed. 
    16. The standard examination subminimum grade as stipulated in the Programme Handbook for each respective programme is applicable to this online summative assessment component. In order to pass the module students must meet the relevant subminimum criteria in each assessment component and attain an overall pass mark as applicable to that particular programme. 
    17. In the unlikely event that a student has two (2) online summative assessments scheduled at the same time, the student will be expected to attempt one (1) of the assessments and schedule the other in the next available online summative assessment cycle for the applicable intake. 
    18. Students found guilty of any academic misconduct or breach of the assessment rules will be penalised in accordance with institutional policies, procedures and codes of conduct.

  14. Assessment Process: 
    1. Students must access MANCOSAConnect and download both the question paper and answer booklet provided at each scheduled assessment session. The download will be available on commencement of the online summative assessment session. 
    2. Students must attempt and submit the assessment in the downloadable answer booklet. The submission must be made before the session closes. 
    3. Present your answers in an orderly manner, appropriate to the requirements of each question. 
    4. Candidates are required to convert the completed Microsoft Word version of the assessment answer booklet to a PDF format and submit the completed assessment as a PDF document only. 
    5. Students are encouraged to have their materials and learning resources prepared and available for reference during the online assessment.

  15. Before starting the online summative assessment: 
    1. Ensure that the correct question paper has been uploaded. Please read the question paper cover page carefully. The onus is on the student to ensure that they have the correct question paper. Should the question paper be incorrect please alert MANCOSA immediately via the WhatsApp number which will be displayed on the portal during the sessions. 
    2. Only one (1) upload attempt is permitted. 
    3. Ensure that you have entered your correct student details on the answer booklet.

  16. During the online summative assessment: 
    1. Ensure that all answers are done in the answer booklet provided. 
    2. Read all questions carefully to ensure that you understand what is required. 
    3. The assessment will close at the stipulated time and no submissions will be accepted thereafter. You are therefore encouraged to submit well before the deadline as sufficient time has been allocated to complete the assessment. It is advisable to mirror an examination setting to ensure that you are able to complete the assessment timeously.  

  17. Online connectivity: 
    1. Students must ensure they have internet connectivity to perform the upload and download. Furthermore, candidates are encouraged to not perform the upload in the last fifteen (15) minutes of the session. Note you are not required to be online for the five (5) hour duration. You are required to download the assessment, work offline and upload once the assessment is completed. This will also ensure that limited data is required in the process of doing this assessment. 
    2. If you are using a laptop, ensure that your computer battery is charged. 
    3. Students are reminded to ensure that they have the necessary power cables set up.

  18. Communication and support: 
    1. Queries related to the online summative assessment will be prioritised during the scheduled assessment period. 
    2. Students are to communicate their queries via the WhatsApp number displayed on the MancosaConnect portal or alternatively via the LiveChat function on MyMancosa.

  19. Marking and Results:
    1. The online summative assessment will be marked and moderated online. 
    2. Students can expect a 6 week turn-around time to the release of results. 
    3. Any student without valid proof of identification will not be allowed to write the Summative Assessment.

  20. Writing the correct Summative Assessment paper 
    1. The responsibility lies with the student to ensure that s/he writes the correct Summative Assessment paper for a given module. 
    2. Students who write the incorrect Summative Assessment paper will be required to re-register for the module. 
    3. MANCOSA will not be held liable for students who write the incorrect Summative Assessment paper.

  21. Release of Summative Assessment results 
    1. It is the student’s responsibility to determine if s/he is eligible to write a supplementary Summative Assessment. 
    2. No Summative Assessment results will be released to a student until s/he pays all outstanding fees. 
    3. Under no circumstances will results be released telephonically and by any persons unauthorised to do so. 
    4. Transcripts will be emailed to your student Gmail account provided your fees are up to date. Students are notified upon release of results via SMS.

  22. Summative Assessment irregularity 
    1. if there is an assessment or Summative Assessment irregularity Academic EXCO may require students to re-submit or re-sit for the Summative Assessment, for example, missing Summative Assessment script(s), a leak of a Summative Assessment paper or any information related to the content of any Summative Assessment paper before the Summative Assessment is held. 
    2. A student found guilty of misconduct or found to have acted dishonestly during a Summative Assessment sitting will be penalised in line with the Student Code of Conduct. 
    3. MANCOSA reserves the right to constitute a special Committee/Working Group/AVC/Disciplinary Committee to evaluate any Summative Assessment /formative assessment irregularity and to further determine a sanction which it may deem appropriate. 
    4. Note that no outside legal representation will be allowed, where the internal processes of evaluation and review are ongoing regarding any irregularity.