The MANCOSA Management team will undertake the responsibility of administering the programme from the point of enrolment to the point of graduation. All queries associated with programme management and implementation should be directed to Student Services via:
(i) Live Chat
Students are encouraged to interact with Student Services via Live Chat using either the MyMancosa or MancosaConnect student portals.
To log a query on the MyMancosa or MancosaConnect student portals, please follow the steps below:
Step 1: Login to the MyMancosa or MancosaConnect student portal
Step 2: Click “Live Chat” icon below
Or
(ii) Contact Student Services Call Centre
Students can call the Student Services call centre on 0861 800 000
Or
(iii) Log a ticket with Student Services
Students can ask for additional support by logging a ticket on Freshdesk
It should be noted that tickets logged on Freshdesk are subject to a 36 hour response time.
Please click here to view guide on how to log a ticket with Student Services.